All Courses

Customer Service Standards: Check-ins

This course focuses on the importance of regular customer check-ins as a core part of the Caci Customer Experience Standards. You’ll learn how to personalise treatment plans, support customers as their skin changes, and build long-term relationships. The module covers the check-in process, including treatment planning, active listening, and empathetic communication. You’ll also gain tools to handle feedback and manage negative reviews with professionalism. By the end, you’ll be confident in delivering meaningful, results-driven check-ins that enhance the customer experience.

Learning Path
Injecting 2

Please review all Injecting 1 Theory, in preparation for Injecting 2 Practical training.

Learning Path
Injecting 3

Please note there is no new online learning for Injecting 3. Please review all prior injecting anatomy.

Structura by Profhilo

This course is designed for registered nurse injectors seeking to enhance their expertise in advanced hyaluronic acid treatments. Participants will gain a comprehensive understanding of indications, rheology, injection techniques, and aftercare protocols, ensuring safe and effective application. The course also covers critical contraindications and precautions, empowering learners to make informed clinical decisions. Through detailed guidance on both the 'Sagger' and 'Sinker' techniques, attendees will refine their skills in addressing mid-face volume loss and achieving natural-looking rejuvenation. By the end of the course, learners will be equipped with the knowledge and confidence to deliver exceptional patient outcomes.

Attending the practical training workshop is required to receive treatment booking qualifications. 

Adverse Events in Aesthetic Medicine

This course equips registered nurse injectors with the essential skills and knowledge to confidently manage adverse events in aesthetic medicine. Participants will learn to identify and respond to complications such as vascular occlusion, anaphylaxis, and infections, while mastering safe injection techniques to minimize risks. The curriculum emphasizes a thorough understanding of facial anatomy and danger zones, effective use of hyaluronidase in emergencies, and strategies to handle common issues like bruising, nodules, and the Tyndall effect. Designed for professionals, this course ensures practitioners are prepared to deliver safe, effective treatments and provide exceptional patient care.

Initial RN Botulinum Toxin

This course has been designed as an introductory level training for registered Heath Care Professionals (HCPs) learning about Botulinum Toxin.

Off Label Toxin

This course equips nurse injectors with the knowledge and skills to perform safe and effective off-label botulinum toxin treatments. Participants will learn to identify key facial muscles, assess facial movement and structure, and plan customized treatment approaches. The course emphasizes proper injection techniques, including depth, dosage, and placement, to achieve optimal results while minimizing risks. Students will also gain strategies for managing complications, ensuring patient safety, and maintaining professional documentation. Designed for professionals seeking to enhance their expertise, this course provides practical insights to confidently address a variety of aesthetic concerns.

Dermal Filler - Nasolabial Folds

This course is designed for registered nurses seeking to enhance their skills in aesthetic procedures. Participants will gain a comprehensive understanding of nasolabial fold anatomy, including critical danger zones and how to avoid them. The course emphasizes proper assessment techniques to evaluate cheek volume and nasolabial folds for natural and effective results. Through step-by-step guidance, learners will master the use of cannulas for safe and precise filler placement. By the end of the course, attendees will be equipped to deliver professional, patient-centered outcomes with confidence.

Dermal Filler - Anteromedial Cheek

This course is designed for Registered Nurses seeking to enhance their expertise in midface rejuvenation techniques. Participants will gain a comprehensive understanding of the anteromedial cheek’s anatomy, including critical landmarks and vascular structures, to ensure safe and effective treatments. The course covers detailed patient assessment methods, precise injection techniques with marking guidance, and strategies for preventing and managing adverse events. By the end of the course, learners will be equipped to restore natural facial contours and address volume loss with confidence.

Dermal Filler - Temples

This course is for advanced nurses only with more than 2 years of Injecting experience. Temple filler is an extremely rewarding procedure if done well. It has a beautiful effect, rejuvenating the temple fat pad area. However, it is also one of the most dangerous areas to inject. It is important that injecting nurses know the risks and their anatomy well before injecting.

Dermal Filler - Preauricular treatment

This course is designed for registered nurses seeking to enhance their expertise in administering dermal fillers to the preauricular region. Participants will gain a comprehensive understanding of facial anatomy, including the zygomatic and masseter regions, and learn safe and effective injection techniques to achieve natural results. The course emphasizes patient assessment, product selection, and the management of potential complications to ensure optimal outcomes.